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Thank you so much for building the home I've always dreamed about. The workmanship is exceptional. I can see pride of craft in every detail, from the crown molding to the light and outlet placement! My husband Terry and I are very happy about choosing Sterling as our builder. May you continue to be blessed in this industry. Sincerley, Dear Steve: The purpose of this letter is to express my appreciation for the professionalism and expert support we have experienced from your team in the "Orchards," Willa Palmer and Jason Lewallen. My wife, Debbie, and I have built three homes in the past 15 years throughout different regions of the U.S. During our past experience, the pre-construction phase has always been the most frustrating, with sales representatives that didn’t understand the basics of construction, lack of sensitivity to relocation, and superintendents that were not interested in educating us in the build process, and also were not knowledgeable in our specific house design. This is not the case with Sterling Classic Custom Homes, and our experience with Willa and Jason.Willa and Jason understand the meaning of customer support, and exhibit expertise in your product and enthusiasm for the customer that comes through as genuine and sincere. Willa and Jason guided my wife and me through the selection and design process, with much patience, knowledge and expert advice. Building our next home with Sterling Classic Custom Homes has been an enjoyable and productive experience to date. This customer support and sensitivity is a reflection of your leadership and ability to build the right team for the task…I applaud your business strategy, and selection of the RIGHT PEOPLE to represent your company! We are very happy to have found Willa, Jason, and Sterling Classic Custom Homes at the "Orchards" for our next home. Your have implemented a benchmark Team and process, your business strategy is focused and crisp…stay the course! Sincerely, Dear Tony: We moved into our Sterling Home in Jan.2007. We are so very happy with the home, the neighborhood, and the builder. When ever we needed help with a question all the way down to paint color Sterling was always right there ready to help us. We needed a few minor repairs and Sterling was always friendly, fast, and always very helpful. My family, and I LOVE our Sterling Classic Home, and have never lived anyplace that we felt more at home, comfortable, and happy. Sincerely, |
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